I'm trying to determine if there is a way to determine the number of times a piece of content has been downloaded using Impact Metrics? Is see views and other useful information but don't see a way to view downloads. Does anyone have any advice or suggestions?
Those these aren't surfaced through the impact metrics, you can view these through the Data Export Service (Using the V2 Jive Data Export Service (Analytics) / How To: Use the Data Export Service API Explorer ). Specifically, you would want to filter on the ACTIVITY_DOWNLOAD_DOCUMENT|BINARYBODY actions.