2 Replies Latest reply on Apr 8, 2016 7:56 AM by meg.dilnot

    How to 'break' an email template

    meg.dilnot

      Hi all,

       

      Currently, we set users up ourselves, invite them to the relevant groups, and THEN send them an email with their log in details. The trouble is, they're receiving email notifications when we invite them to groups BEFORE we send our 'Join our community' email.

       

      We don't want to switch off email notifications completely, so I believe the best way to solve them problem is to break the message template. I have found the link below, but this means nothing to me. Can anyone help?

       

      https://docs.jivesoftware.com/cloud_int/end_user/jive.help.core/admin/ManagingEmailTemplates.html

       

      Thanks,

       

      Meg