1 Reply Latest reply on Apr 8, 2016 9:30 AM by jesse.fuller

    Email question

    bcarpenter@reliaslearning.com

      How would one go about editing the "From" line of community sent emails? Currently they all say "Jive" and I don't want my customers to be confused with it not saying the community.

       

      This is on Cloud.

       

      Also, I'm trying to figure out how to set the frequency of digest emails but I can't seem to find that either...

       

      Thanks!

        • Re: Email question

          Hi Brett,

           

          How would one go about editing the "From" line of community sent emails? Currently they all say "Jive" and I don't want my customers to be confused with it not saying the community.

           

          This is on Cloud.

          For Jive Cloud, please submit a case in your secret customer group here in the Jive Community and the next available support engineer can assist in modifying the current email configuration of your instance.

           

          Also, I'm trying to figure out how to set the frequency of digest emails but I can't seem to find that either...

          This can be modified via your user menu >> preferences tab

          Screen Shot 2016-04-08 at 9.29.12 AM.png

           

          Thanks!