2 Replies Latest reply on Apr 21, 2016 12:04 PM by Toby Metcalf

    Shutting Down Groups - Cleanup

    Toby Metcalf

      Good day everyone,

      Doing some house cleaning and I have many Groups with either:

      1.  VERY low membership (the founder only for example)

      2.  No recent activity - greater than a year without a visit or new content.

      My question, how often do you clean these up or delete them?  Do you not worry about them and simply let them be?

      Thanks for your suggestions and best practices.

      Cheers,

      Toby

        • Re: Shutting Down Groups - Cleanup
          Brad.Fitzgerald

          It somewhat depends on your situation. I recently did some cleanup and I generally got rid of as many groups as possible and moved the content to a public area (if possible).  For groups that needed to stay, I made them unlisted so they didn't show up in search results. 

           

          I didn't have the problem of having users as groups owners since most groups were started by the previous community manager.  If this is the case, you should tell he group owner of your shutdown plans and give them  timeframe to deal with the content (with your help). 30 days is a good start. Most of the time the owner is OK with deleting it immediately and can give you advice as to where any content should go.

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