4 Replies Latest reply on Apr 13, 2016 2:20 PM by greg.wright@act-on.net

    name misspelled


      We have a user name Arie Maciel. Her name shows up in Jive as Arie MacIel (capital I). Authentication to Jive takes place through our SSO provider, Bitium. Her name is spelled correctly in Bitium.

      How do we determine why her name keeps being misspelled in Jive?