2 Replies Latest reply on Apr 15, 2016 6:14 AM by Ian Anderson Branched to a new case.

    Converting an email chain with attachments into a discussion failed

    Ian Anderson


      Dear All,

      A colleague asked me to upload an email chain with excel file attachment  into our Cloud based instance, using my Jive for Outlook connector.  I tested another email first abed that converted fine.   Then I tried the email chain with attachment and got this error message:

       

      Capture.JPG

       

      Any ideas what I can do?

      Thanks, Ian