4 Replies Latest reply on Jun 12, 2016 4:25 PM by benfowler

    Switch to using display name over username in message templates - Jive-X Cloud




      We have a custom technology allowing any of our customers to use their own domain passwords via Single Sign-On technology. In order to achieve uniqueness, we've had to create randomised usernames such as User.11234ABC (the IDP needs to control the uniqueness and we don't want to use email addresses as usernames, search engines crawl those as they're visible anonymously).


      The issue is that when receiving notifications the display name is set to the username, this means that the message header looks like this:

      We'd like to change the From display name to use the Name field rather than Username. I can't see a way to achieve this in the Jive-X Cloud message templates, is this something Jive Support is perhaps able to control?