I installed the Egnyte add-on. When I hit settings > configure now I get the error:
Unable to retrieve spec for https://jive-integration.egnyte.com:8888/osapp/mentions/setup/index.html?syn_app=51esj&ref_51esj=addon:1031. HTTP error 504
What should I do?
Thanks for letting us know. There appeared to be a networking issue for some environments which prevented the connection. I have spoke with our Hosting team and they have made the necessary updates. Please give it a try now and you should no longer see that error.