2 Replies Latest reply on May 2, 2016 1:58 PM by mayra.condo@lucidworks.com

    Authentication issues to jive sandbox

    mayra.condo@lucidworks.com

      Hi:

       

      I'm trying to authenticate to https://sandbox.jiveon.com/ but  the message I got is "Invalid username or password. Please try again.". Since some months ago I've been using the same account to login, but the problems started today

       

      I also created a new account to the Jive Community in order to create a new sandbox account (according with the steps here https://community.jivesoftware.com/docs/DOC-172438#jive_content_id_Step_2__Request_Access_to_the_Jive_Developer_Sandbox), but until now I haven't received the confirmation email

       

      Anybody here knows if the sandbox instance is working?