1 Reply Latest reply on May 23, 2016 11:33 AM by jaslyn.law

    Best Practices Webinar with Tableau: From Support to Brand Affinity

      Event Details

      Date: Thursday, May 19, 2016

      Time: 10 a.m. PT / 1 p.m. ET

      Now available on demand!

       

      Speakers

      tracy-rodgers.jpg

      Tracy Rodgers
      Community Manager & Strategist

      TABLEAU

      gili-guri-mill.jpg

      Gili Guri-Mill

      Director, Product Marketing

      JIVE SOFTWARE

       

      WATCH THE RECORDING

      Hello, Jive Community!

       

      Thanks for joining our May 19th webinar with Tracy Rodgers. If you have any questions for Tracy or Gili, let's continue the discussion here!

       

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      Learn how Tableau increased customer loyalty and advocacy with online community

      We had a humdinger of a webinar coming up with Tracy Rodgers and Gili Guri-Mill on May 19!

       

      Tableau’s community was primarily built to improve support and reduce its caseload through peer-to-peer assistance. Soon after they launched, their community went even further, fostering a thriving ecosystem that converts prospects, improves products, builds Tableau’s brand and cements customer retention and loyalty. Tableau has seen:

       

      • Stronger brand reach
      • Increased engagement
      • Six-figure savings in support costs
      • Customer-focused product roadmaps
      • 77.8% community growth

       

      Tracy talked through the best practices she has put into place to achieve such strong results, from community readiness to community growth. Join us!

       

      WATCH THE RECORDING