1 Reply Latest reply on May 20, 2016 6:37 AM by jesse.fuller

    what is causing the error "That image type is forbidden" when inserting a picture

    dkmanley

      I
      am encountering an error in iRock that is very puzzling. It has not happened
      before and hopefully someone identify the issue. When I try to insert an image
      into a table cell in a widget, I get the error "That image type is
      forbidden”

       

      Details:
      I am trying to insert a picture into a table cell in a widget. I have done that
      in the past dozens of times. I thought it might be the format so I tried JPG,
      PNG no luck. Then I thought it might be the file itself so I tried a picture
      that has already been inserted in our site previously, no luck. Here are the
      steps I took.

       

      In a
      project ... edit the overview page> Edit the widget> in a table in the
      widget try to insert an image in a cell> browse my computer> insert: and
      get the error “That image type is forbidden”

       

      I have
      tried multiple variations, of the file types. Different widgets. I even tried
      to insert images that are already in our site and inserted using same process.
      Thanks in advance.

       

      David
      Manley