5 Replies Latest reply on Jun 3, 2016 4:51 PM by john.decker

    Jive for Office update not being prompted to update

    tscobba

      I have a user who is not being prompted to update his Jive for Office add-on. I had him open Word and verify that the Jive add-on is running. He is at 30.4. When he closes the application, he doesn't receive a prompt to upgrade his Jive for Office.

       

      Shouldn't he get prompted?

      How do you recommend upgrading the add-on when not prompted?