8 Replies Latest reply on May 31, 2016 10:24 AM by jgoldhammer

    How to manage Product Documentation


      Hi all,


      We are currently in the process of implementing our external Jive community. We planned on using Jive as out File repository for Product Documentation but are running into roadblocks with categorization and creating sub categories. Any suggestions on how you set up your documentation libraries? Thank you!

        • Re: How to manage Product Documentation

          We use specific "documents and downloads" spaces for each product type.  Then, within those spaces, we leverage categories which help define how the document set is applied to the specific products within that product type/space. Of course we also tag the document as it is uploaded with indicators that we feel users would leverage when searching for the document.


          If you need something more sophisticated which acts like a true document management system, I know that JCS Consulting has created a document workflow for Jive which works fairly seamlessly with Box.