1 Reply Latest reply on May 26, 2016 8:33 AM by jesse.fuller

    What is the Life-cycle of a Reported Abuse Item?

    l9rezn

      Few questions:

       

      Where does the content go when a content is "Rejected"?

       

      Does the user who's content is Rejected still see the content?

       

      Does the user who's content is Rejected get a notification and/or Moderator Notes?

       

      Can the moderators run a report for the "Resolved" Moderation Queue?

        • Re: What is the Life-cycle of a Reported Abuse Item?

          Hi Lea,

           

          For an overview of the abuse feature you might find the following helpful - Setting Up Abuse Reporting

           

          However, in regards to your specific questions:

           

          Where does the content go when a content is "Rejected"?

          Nowhere, though it is hidden from the view of users.

           

          Does the user who's content is Rejected still see the content?

          Yes, they will see a message similar to:

          Screen Shot 2016-05-26 at 8.30.07 AM.png

           

          Does the user who's content is Rejected get a notification and/or Moderator Notes?

          Yes, they will receive a moderation notification:

          Screen Shot 2016-05-26 at 8.32.21 AM.png

           

          Can the moderators run a report for the "Resolved" Moderation Queue?

          This type of report is not currently available in the OOTB Jive platform.

           

          Thanks!

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