1 Reply Latest reply on May 26, 2016 6:53 AM by jesse.fuller

    How to download video

    ramanpr

      Our admin enabled video download on our community page, but I don't see download as an option when I play a video. I see "Edit Video", "Move Video" etc, but no option to download. How can I get the option to download?

       

      Thanks for your help!

      Preeta

        • Re: How to download video
          jesse.fuller

          Hi Preeta,

           

          Once the video download option is enabled in your instance you should see the following option appear on video type content:

          Screen Shot 2016-05-26 at 6.52.30 AM.png

          However, if this option is missing, please submit a case in your secret customer group here in the Jive Community and the next available support engineer can assist with further investigations specific to your instance.

           

          Thanks!