2 Replies Latest reply on Oct 18, 2016 6:43 AM by kristengastaldo

    Quests not marking completed tasks

    alillie

      Hello, I have noticed that the Rewards system doesn't seem to be consistently marking the actions as complete. For example, in the Quest below, the two missing items are uploading a profile photo and bookmarking our community guidelines.

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

      As you can see below, I have already completed both of these tasks:

       

       

      Any ideas on why it's not registering those items as complete? I tried re-bookmarking the document. Not sure if it's user error on my part, a configuration issue, or something Jive's end.