1 Reply Latest reply on Jun 24, 2016 8:36 AM by jesse.fuller

    Username for external contributors

    octavio.beltran@vitalmex.com.mx

      Hi,

       

      How can I configure JIVE to obligate external contributors to use their mail account as their username. Is there any option to set up this in the admin console?.

       

      Regards

        • Re: Username for external contributors
          jesse.fuller

          Hi Octavio,

           

          Reviewing through your inquiry, the expected behavior would be that external contributors have the same username format as a standard user in your instance. However, if you are not seeing this behavior I would recommend submitting a case in your customer group here in the Jive Community where the next available support member can perform additional investigations into your specific instance's configuration.

           

          Thanks!