2 Replies Latest reply on Jul 6, 2016 2:44 PM by evanishida

    Why am I not receiving alerts, badges, notifications on my mobile devices?

    evanishida

      In my notification settings everything is turned on for the Jive mobile app. When I have alerts in my Jive inbox I see the red dot on the icon signifying that I have something waiting from me, but I never saw the alert pop up on my phone.

       

      I tried to search for an answer to this and see several conversations, but I couldn't follow them very well.

       

      Thanks,
      Evan