1 Reply Latest reply on Jul 13, 2016 1:27 PM by jesse.fuller

    Error 500--Internal Server Error

    prashantmishra

      Hi,

      When I try to authenticate with 'on24.jiveon.com' domain,then I always get this error 'get Error 500--Internal Server Error' into response. Earlier this domain was working fine, but from some days I found this error. I tried to authenticate with different credentials, but issue was same as before.
      Is anyone who help me.

       

      Thanks,

      Prashant

        • Re: Error 500--Internal Server Error

          Hi Prashant,

           

          I have taken a look our our hosted instances however am not seeing a Jive site registered to the on24.jiveon.com domain presently. As such it's possible this was a trial instance which has now been removed or an invalid URL. If this instance was stopped in error please submit a case in your customer group as a next step where a member of our support team can assist with further investigations.

           

          Thanks!