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I have run through a couple of local tests, however was able to insert and publish a document with a "drag and drop" image. For example:
As such I would suggest the following as next steps:
1. Does this work as expected if a different browser or latest version of the browser you are seeing this in is used?
2. If you disable any add-on/extensions installed in your browser does this allow the feature to work as expected?
If this does not resolve the behavior I would recommend submitting a case in your customer group here in the community and provide the answers to the above 2 questions along with:
- Does this appear to be limited to a specific machine, or are all/most users at your location seeing this behavior?
- Is the behavior limited to a specific file extension (PNG for example) or do you see the behavior with all image extensions?
Hi Jesse – thanks for your reply! The problem was browser-agnostic and occurred across machines, but I cannot reproduce it anymore either. Thanks for your assistance.