1 Reply Latest reply on Jan 18, 2017 7:36 PM by joanstevens

    Why are Jive Daily images not always displaying on app?

    joanstevens

      We are on the Jive-N using the Jive Daily app and the images are not always displaying on the app.  You need to open the post to get an image to display.  Why is that happening?  This is always the case with the image post and sometimes the case with the status update post.

       

      This happens on both iOS and Android.

        • Re: Why are Jive Daily images not always displaying on app?

          Hi Joan,

          Thanks for the details. I can confirm there is currently a bug JIVE-74721, which can prevent images from appearing in status updates, video previews and banner images.

           

          The bug is open for Engineers, therefore I do not have an ETA on the resolution, but if you create a case in your private support group and share the bugID in it JIVE-74721. We will be able to update the case and notify you when it has been resolved.