10 Replies Latest reply on Aug 25, 2016 10:33 AM by baconunh

    Jive Mobile App- branding and theming

    adina.schoeneman

      We are interested in offering the app to our external community and I came across this outdated documentation on how to customize theming for the app: How To Configure Jive Mobile Themes

       

      Does anyone know how we can do this today as a cloud customer? This is not available for us in the admin console as shown

        • Re: Jive Mobile App- branding and theming
          Billy Volpone

          Hi Adina... you are correct, that is a very old document - That is referencing creating a mobile bookmark and theming related to responsive design. That is obviously something we do now with cloud out of the box and every single tile in Jive-x is responsive. The header/footer theme and logo will show up in the browser for any users as well without customizations.

           

          Specific to our Jive-x app, that is currently for admins only and for the purposes of moderation as needed on the go (approving a document, disabling a user, etc). Are you curious about our Jive Daily app or can most of the need be taken care of related to mobile browsers and making sure the community is fully functional within them?

           

          cc: Mor Avital

          • Re: Jive Mobile App- branding and theming
            adina.schoeneman

            Hi Billy,

             

            Thanks for your response. I was referring to the Jive Mobile app. Ideally we just wanted to change the branding to our community rather then jive branding like it shows in that document.

             

            Also, what is the difference between jive mobile and jive daily app?

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              • Re: Jive Mobile App- branding and theming
                Billy Volpone

                Well there are only two app... Jive-x admin app and Jive Daily. I think you might still be referencing an older app. But rebranding that app is currently possible in the way you're asking about. For Jive-x, the most common way users are navigating to the community is via their browsers since it's easier than asking all to install an additional app. In many mobile centric organizations, they also already have an app they've built and then it becomes a conversation about how we can pull any community components or conversations into that existing app (this can be a discussion specific to the Mobile SDK). Does your org already have an existing app by chance?

                  • Re: Jive Mobile App- branding and theming
                    adina.schoeneman

                    Hi Billy,

                     

                    Completely agree on importance of mobile responsive for browsers. We just converted our community to tiles We still would like to offer an app in addition as we do have users who ask about one.

                     

                    There is no current company app that we'd like to add to. Just looking at a standalone option for the community right now.

                     

                    You say you can still make the customization to Jive mobile? How can that be done?

                    1 person found this helpful
                  • Re: Jive Mobile App- branding and theming
                    mdimino

                    I second all of this! What is the difference between the two (and why is there a need for two?)

                     

                    A number of customers have asked about an app, but I'm hesitant to point them to the Jive app since it's not branded at all. Ideally, they don't know what Jive is, they only know our community site.

                      • Re: Jive Mobile App- branding and theming
                        Billy Volpone

                        To clarify, there actually aren't two apps. Specific to Jive-x, there is only a single native app and it's solely for community managers, not end users. End users have two methods of access, as mentioned above: 1) The mobile browser or 2) The company's native app (if they have one) that we can integrate with via our Mobile SDK. To clarify a bit again, we did run extensive use case studies for this in the past and just saw very little uptick on native app downloads when it comes to external communities. Admins and some of the power users, certainly, but no where near a majority of users. The mobile browser/responsive focus and build out has greatly helped drive overall community adoption via the ease of access and abilities on all devices.

                         

                        Marissa, I think you might be thinking of our older "Jive Mobile" app which was replaced with "Jive Daily". Both of which are focused on our Jive-n interactive intranet deployment use cases. Hope this helps.