3 Replies Latest reply on Aug 9, 2016 7:07 AM by tyishikawa

    Jive Analytics Returning Different Results Than Jive Instance?

    tyishikawa

      I'm trying to get data from Jive Analytics, but the data I get from the Data Export Service seems to differ from what's listed on the Jive instance. As seen in the screenshots below, the Data Export Service seems to say that the first time this community was updated (created) is February 3, 2015. However, the About for the page on the Jive instance says that it was created on December 1, 2014. Can anyone explain this discrepancy? Thank you.

       

      jiveexportservice.png

      aboutpage.png