1 Reply Latest reply on Aug 17, 2016 7:58 AM by jesse.fuller

    Error upon "Save Draft"  during document upload

    kuldeep

      Hi Team,

       

      We are facing a strange error lately upon Save draft operation though Publish functionality is working absolutely fine. Could you please investigate further and update us accordingly.

        • Re: Error upon "Save Draft"  during document upload

          Hi kuldeep,

           

          Reviewing through your description I would recommend submitting a case in your customer group as a next step for investigation by the next available member of our support team. When doing so if you couple provide the following it should assist with their investigation:

           

          1. Is this occurring for all draft contents, or is it limited to a specific content type (blogpost/document)?

          2. Are all users seeing the behavior or does it appear to be limited to a specific user/group of users?

          3. A screenshot of any error you are seeing in the UI

           

          Thanks!