In our Cloud community, in bookmarks, we have the option for External URL and External. What is External used for? I understand how the External URL works, but haven't been able to find any information on External. Is it for an App/add-on?
Is it for an App/add-on?
That is correct, the "external" link refers to external objects populated via add-ons. For example, if you are using the RSS feed stream these would populate within that option:
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