Is there any way to change the video playback error text? It is currently "We are unable to connect to the content you've requested. We apologize for the inconvenience."
We would like it to say "please check back in a few minutes," as most playback errors are just temporary server hiccups. It looks like there is not a key that I can substitute, so we would have to customize the plugin.
Hmm, it seems to have been compiled into the Flash player, so you're unlikely be able to do anything about this. Since Flash's days are numbered, you can keep your fingers crossed that Jive follow the usual i18n customisation methods in a HTML5 version of the video player.