I sense that our community, which is quite loosely connected external business school alumni community, is quite a bit dissatisfied with Jive-x out-of-the-box UI/UX.
Our use of Jive is likely to be quite dissimilar to probably more often use of Jive for intranets, where, I would think, employees are often expected to use Jive at work on a daily basis, so they have to learn the technology they are provided with. Our alumni members often find Jive not being intuitive to navigate, rather hard to find content and rather complicated in general. In standard design of streams and groups/spaces, on a page there is often more white space than content, unlike the designs widely used social collaboration platforms, such as Facebook (with "Facebook at work" coming out this Fall) and LinkedIn, there is still limited use of images and videos (previews), etc. In our community, members often vote with their feet - when they do not like what they see, they leave (or do not connect) and often do not even express openly their concerns. Many of them would then go and create LinkedIn/Facebook groups instead of Jive, suggested by the business school. The need for the community is there, but learning cure, required to become at ease with for Jive often becomes prohibitive.
I realize that there are many ways and tools to re-design Jive-x standard UI/UX in a specific community, utilize HTML widgets, tiles, etc., which is significant task for community management team and often requires specialized expertise in design and HTML. There have been quite a few UI/UX improvements in Jive 2015.3, 2016.1 and 2016.2 releases, with new blog/event designs, personal profile re-design, etc., but we feel that there is still a lot to be done to make Jive much more user friendly.
I was wondering, what does community think about Jive-x standard design? Are there potentially similar concerns?
And whether there is any internal project at Jive for further Jive-x serious UI/UX overhaul?
Thank you for your comments and suggestions!
PS: The topic was initially posted in Ideas for Jive and moved here