1 Reply Latest reply on Sep 15, 2016 10:40 AM by jesse.fuller

    Jive Analytics

    galit.ganor

      Hi,

       

      We had two main activities this month:

       

      1. Sales people uploaded short videos to the community

      2. Spam Attacks that created more then thousand posts of questions at least 1000 discussions in three different dates.  These discussions were deleted at the same day.

       

      The date of the spam attack were on the 21.8 , 23.8, 24.8. 27.8

       

      We see a very high usage in August and want to see if is resulted from the Spam attack or the users uploading videos.

       

      Do the spam attack effect the user reports? what about participation ladder?

       

      if Yes, Can you delete from the report all activities that were done on these three dates?

       

      when looking at daily activity CSV we saw:

       

      Can you check for the dates of 21/8, 23/8 24/8 if these is additional ab-normal behavior and just delete those days so it will not effect the reports?

       

       

       

       

       

       

       

       

       

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        • Re: Jive Analytics

          Hi Galit,

           

          Reviewing through your description, I would recommend submitting a case in your customer group here in the Jive Community as a next step so that a member of you support team can perform additional investigations specific in your instance.

           

          Thanks!