Looking for opinions/perspectives on how to handle a certain situation.
I have a Jive-X cloud external community with Jive Rewards.
Ideally I want the monthly leaderboards to reflect individuals who have contributed recently, however a number of my "top 10's" points are from your-content-was-marked-as-helpful "residuals" from old content. For example, I have people in last month's top 10 who haven't done anything new in the community for the past 6 months. While it's great that those users generated truly helpful content (that's one of a community's primary objectives), it complicates identifying the recently active/contributing members. And I fear that as the body of content continues to grow, the leaderboards will become less meaningful because an all-star newbie will never be able to outshine a veteran with a lot of posts who can sit back and collect the helpful points.
Obviously I could simply award fewer points for that action. For context, my current point awards are:
Has anyone else faced this situation?
Related question: Does anyone have a good way of auditing points history for a given user (besides dredging through the DES exports)? Jive Product team said there is not.