Hi Ray G,
Reviewing through your inquiry I would recommend submitting a case in your customer group here in the Jive Community as a next step so that access to the Jive RPM files can be granted to your account.
Can you also add me to this group? The Active Network
Looking at the group linked I show this as a private customer group with the following account set as the admin - Josh Penix As such, this user should be able to send out an invitation to your user for you to obtain access.
That is the things, Jpenix is not with company anymore.