6 Replies Latest reply on Oct 3, 2016 5:20 AM by Toby Metcalf

    Spam Recommendations - Deactivate or Delete Accounts

    kristengastaldo

      What's the best practice for spammers? I'm catching posts in the moderation and then rejecting the content. Should I then go and delete these users? Or deactivate them?

       

      Deactivating may skew our metrics, but I wonder if deleting means they'll keep using those same accounts again.

       

      What's recommended?