3 Replies Latest reply on Sep 30, 2016 12:16 PM by Vikash Kushvaha

Unable to retrieve spec for

Vikash Kushvaha Sep 30, 2016 10:10 AM

i am getting this error while configuring addon. while this url is working fine. looks like jive has caching issue.

It is very urgent .. Please help

Re: Unable to retrieve spec for

Vikash Kushvaha Sep 30, 2016 10:11 AM (in response to Vikash Kushvaha)

Ryan Rutan any suggestion ??
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- Re: Unable to retrieve spec for
  
  Ryan Rutan Sep 30, 2016 10:56 AM (in response to Vikash Kushvaha)
  
  I'm sorry, but there isn't a lot of information to go on here. A 502 means bad gateway, which can mean that the Jive instance is unable to see that URL. Can you confirm that your URL (https://my.server.com) is visible to the public internet, rather than from your machine which may be accessing it via a proxy or behind a firewall?
  
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  - Re: Unable to retrieve spec for
    
    Vikash Kushvaha Sep 30, 2016 12:16 PM (in response to Ryan Rutan)
    
    Thanks for quick reply.
    
    https://my.server.com/ is visible to pubic internet.
    
    and my team mate has raised a ticket in jive about this (here Unable to activate the app. Jive is not reaching host ). It looks like some ssl error.
    So I am closing this thread here.
    
    Thanks
    
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