Looking through the notes for both bugs listed above here are their current statuses
JIVE-62447 - Listed as resolved starting in the 8.0.4 release, however this feature is not currently planned for the Jive Cloud platform
JIVE-68053 - Presently in an open/unresolved status so no additional details are available for this issue
If you would like to track either of these issues and receive updates on their current status please submit a case in your customer group here in the Jive Community and a member of our support team can assist in linking them to your instance for tracking.
Hey Jesse - thanks for the reply!
I'm happy to report that working with Jive support, through our customer group, I was able to get the POINTS, LEVEL, and ME IN THREE restored to our hover cards for our Jive-x cloud instance! It's not perfect, but it's better than a big blank space, for now.
I received the following response from Tim Carpenter from an internal Jive support ticket.
Note: if you are like us, on Jive-x Cloud, this is a system property that Tim had to modify for us. Also note that the 3 badges below are not scaling properly. I mentioned this to Tim and he replied with the following: "I've replicated the issue whereby the Me in Three icons are appearing slightly mis-scaled and referred this to our Engineering team under reference CLOUD-1979 for follow-up."
From my investigations, I understand that whilst Hover Cards do not support Bunchball Advanced Gamification, we are now able to offer near-visual parity by disabling Hover Cards and disabling the following system property:
mitui.path.people_hovercard = /profile-short*
With Bunchball enabled, this property will have the following affect:
Are you happy for me to make this configuration change and confirm if this provides you the visual solution you're looking for?