4 Replies Latest reply on Oct 5, 2016 10:01 AM by drmhkhan

    password reset e mail doesnt arrive

    drmhkhan

      Please help- is there an e mail address I can send my e mail to so that the bounce can be removed?

        • Re: password reset e mail doesnt arrive
          drmhkhan

          Can someone please respond or at least let me know where to send the support request to?

            • Re: password reset e mail doesnt arrive

              Hi m khan

              I resent the email for your user therefore if you did not receive an email, please check your spam and junk folder, or with your mail server.

              I can confirm the email was successfully sent and received by your mail server. However if your mail server did not deliver the email to your inbox, you will need to reach out to them to find out more.

              Screen Shot 2016-10-05 at 9.07.31 AM.png

                • Re: password reset e mail doesnt arrive
                  drmhkhan

                  Dear John

                   

                  I have spoken to the G mail team and also to a few other Producteev users -

                  the G mail team say there is no problem with receiving any e mails from

                  Producteev . Is there another way that I can re set my password so that I

                  can start using Producteev again?

                   

                  Please let me know

                   

                   

                   

                  Dr M H Khan

                   

                  Mob: + 44 797 081 3776

                   

                  This email may contain confidential information and / or copyrighted

                  material. This email is intended for the use of the addressee only. Any

                  unauthorised use may be unlawful. If you receive this email by mistake

                  please advise the sender immediately by using the reply facility in your

                  email software. Thank you.I am not authorised to bind Park Homes UK Ltd

                  contractually, nor to make representations or other statements which may

                  bind the Company in any way via electronic means.

                   

                  Please only print this e mail if you really have to- thank you!

                   

                  On 5 October 2016 at 17:15, John Decker <

                  • Re: password reset e mail doesnt arrive
                    drmhkhan

                    Its working now thank you !

                     

                     

                     

                    Dr M H Khan

                     

                    Mob: + 44 797 081 3776

                     

                    This email may contain confidential information and / or copyrighted

                    material. This email is intended for the use of the addressee only. Any

                    unauthorised use may be unlawful. If you receive this email by mistake

                    please advise the sender immediately by using the reply facility in your

                    email software. Thank you.I am not authorised to bind Park Homes UK Ltd

                    contractually, nor to make representations or other statements which may

                    bind the Company in any way via electronic means.

                     

                    Please only print this e mail if you really have to- thank you!

                     

                    On 5 October 2016 at 17:15, John Decker <