My Jive SBS Public Marketplace 188.8.131.52 is expired. I went to the Jive portal to get my keys. When I paste them into my jive - it comes back as version 184.108.40.206. I don't see version 220.127.116.11 in the Archived list of products, so I selected 'My Keys' - which apparently is for version 18.104.22.168.
Do I click Apply or is there another license I should be using??
Reviewing through your description I would recommend submitting a case in your customer group here in the Jive Community as a next step so that a member of our account support team can review through the available licenses for your instance and provide you with access where needed.