0 Replies Latest reply on Oct 11, 2016 2:18 PM by sharakarasic

    Does anyone know the URL/URL pattern for the email unsubscribe link?

    sharakarasic

      Hi, we need the URL or URL pattern for the email unsubscribe link (it's a variable we can put in the email footer) - see example:

       

      <#if includeUnsubscribeLink>

      This email was sent by ${communityName} because you are a registered user.

      <#if unsubscribeLink?has_content>

      You may unsubscribe instantly at ${unsubscribeLink}, or adjust email frequency in your email preferences (${instanceURL}user-preferences!input.jspa).

      <#else>

      You may unsubscribe or adjust email frequency in your email preferences (${instanceURL}user-preferences!input.jspa).

      </#if>

       

      We need to test to make sure the unsubscribe link works as we need to comply with CAN-SPAM and Jive does not allow admins any way to unsubscribe a user directly (which surprises me since this is a basic external community need and could cause a lot of trouble for companies).

       

      Also if anyone knows whether the unsubscribe code above will work in the Jive HTML footer, please let me know as we could not get it to work.

       

      Thanks!