1 Reply Latest reply on Oct 21, 2016 6:28 AM by jesse.fuller

    Question about Google Drive Intergration for Cloud


      I am a cloud customer and came across information about the Google Drive Integration add-on


      Is this a separate add-on for purchase or is this something I can turn on from the admin console?


      What steps would I need to take to employ this?

      Thanks in advance.

        • Re: Question about Google Drive Intergration for Cloud

          Hi Angela Watson,


          Reviewing through your request, if your instance is running on either the Premier or Premier+ package of the Jive platform, you should have access to this add-on via the steps outlined in Adding Google Drive as an External Storage Provider


          However, if you are not seeing this listed as an available add-on in your instance I would recommend submitting a case in your customer group here in the Jive Community as a next step so that a member of our support team can perform additional investigations into your instance.


          Lastly, if you are running the Select package in your instance and would like to purchase this add-on, please reach out to your account manager or our sales team at SALES@JIVESOFTWARE.COM and they can assist in getting this provisioned for your instance.