1 Reply Latest reply on Oct 26, 2016 6:40 AM by jesse.fuller

    Secret and Private groups settings are not working.

    Candace Loya

      Our secret and Private groups are visible to everyone on our Community. How do I change the permissions to make them restrict viewing for private and secret groups? Changing the settings is not working.

       

      Candace Loya, Communications Strategist

      Inland Empire Health Plan (IEHP)

      951-374-3373

       

       

       

      topgun232

      carla.flores@iehp.org

        • Re: Secret and Private groups settings are not working.

          Hi Candace,

           

          From your description, it's possible that the "all registered users" group in your instance has been granted admin permissions at either the system admin or global social group level.

           

          To confirm, you can check the following pages in your admin console

          - permissions >> system admin permissions >> check for "full access" permissions

          - permissions >> social group permissions >> check for "manage groups"

           

          For more information on permissions you might also find the following helpful:

           

          Managing Social Group Permissions

          Managing System Administration Permissions 

           

          Lastly, if you are still seeing this behavior after confirming that the correct permissions are in place, I would recommend submitting a case in your customer group here in the Jive Community, where a member of our support team can assist with further investigations specific to your instance.

           

          Thanks!