4 Replies Latest reply on Oct 27, 2016 2:45 AM by susan.ridgeon

    Password reset issue

    alinemachadodeoliveira

      Hi Producteev team,

      My colleague is trying to reset his password for user id pbianchi@personalvestibulares.com.br by clicking on the "forgot password" link but he is not getting any email from Producteev to reset his password.

      Maybe this is the case of checking if his e-mail is on your bounce list and needs to be removed from there?

      Thanks in advance.

      Regards,

      Aline