I've been trying to accomplish this as well. I thought I had figured it out using a space, but I must not have tested it (thought I was SURE I had...).
Surely someone must know the answer to this? Maybe Doug MacKay?
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Thanks for the fun puzzle!
I chewed on this for a while and asked around the watercooler but came up dry. I think we could file this as a bug.
What we discovered is that in the create document process, on the backend we seem to be interpreting any encoded space or '+' in between two words in the tag param as "split these into two separate tags." Sending a multi-word tag as a URL parameter seems like an edge case that wasn't accounted for when we introduced blank spaces in tags in Jive 8.
As a workaround, if you're on Cloud or 9.0, you could use the 'Document Template' functionality to
- Create a blank template with the tags you want
- Got to Actions > Create a Copy
- Use the Create a Template URL
When this fires, it pulls the tags from your template content on the backend when a user navigates this URL. The only catch is that it also copies the content title and body, so you'd need to give it a generic title and something in the content body.
Hope this helps!
Hi Ryan - thanks SO MUCH for digging in on this one. I thought I was going a little bit nuts when researching it, so now I know it wasn't me. And are you able to file it as a bug? Or do I need to create a support case to get that done?
I had thought of that workaround. We're doing this from an HTML tile, and just wanted a blank new question with specific tags added. But I will make sure that Keeley Sorokti is aware of the option in case she can think of a creative way to make this work.
I'm glad I didn't just fail on this one. I spent about an hour yesterday trying to do from the Application. Thanks for confirming Ryan.