This request is based on the instructions in: MyJive Secret Support Group Administration FAQ
Our Jive community is at: https://heatproductdev.jiveon.com/ I have all Jive Community Manager permissions there.
According to the FAQ:
How do I find my company's MyJive secret support group?
After logging in you can go to Get Help > MyJive Group.
Yet I cannot find a Get Help > MyJive Group menu option anywhere. Is this FAQ still correct ? Where is it ?
Looks like that doc was not updated (I just made the change). Since the recent rebranding of the Jive Community to Jive Works, you can now find the MyGroup link under the Product & Support nav bar item:
Let me know if you are seeing it there.