17 Replies Latest reply on Dec 1, 2016 6:37 PM by thuysers

    unable to open attachment

    emilynpeng

      Hi Jive Experts!

       

      I have posted a word document (and within, there are many PDFs), in a group that are visible to external contributors.

       

      I can download the word document.

      But I am not able to open the PDFs.

      Here's what it says:

       

      Must I do something to the settings or so, in order to be able to view the PDFs?

      Let me know what other information is needed.

       

      Thank you in advance helpful souls!