3 Replies Latest reply on Dec 9, 2016 11:33 AM by Jill Ross

    Notifications for Posts, Not For Likes/Found Helpful

    mdimino

      Hi-Many of our customers have reached out expressing frustration over the number of alerts they receive in our community. They want to follow a space and receive an alert when someone posts or responds, but they do not wish to receive alerts when something has been marked as helpful or liked. I agree with them, I do not see the point in this type of alert and I fear that they'll completely unsubscribe to remove the clutter from their inboxes. I was not able to locate the ability to adjust this in notification settings, what am I missing?

       

      Thank you!