0 Replies Latest reply on Nov 28, 2016 5:53 PM by spsenthilrm

    Unable to the save the template for root community, provide Best practices to increase performance of Jive community site

    spsenthilrm

      We are facing some issues, while updating the template for the root community.  When we modify the template for a Community i.e., a particular space / group in the front-end of Jive - then it invokes a ajax call to this URL /api/core/v3/places/<spaceid> . But its taking huge time i.e, beyond 2 minutes. So browser is getting timed out and shows "Red color" dialog with "null" message instead of success message. But in the backend the opted "template" is saved.

       

      Kindly advise what are all the best ways to increase the peformance of the site ?

       

      We are using back end as : MSSQL server.