For one particular person a colleague has a button 'Awaiting approval' next to the persons name, where normally the button 'follow' is.
the button Awaiting approval does not do anything.
I tried to find the answer to my question in the documentation, but I could not find it.
What did I overlook?
many thanks for your prompt feedback.
From your description, as the button is not working, I would suggest submitting a case in your customer group ( MyJive Secret Support Group Administration FAQ ) as a next step where a member of our support team can assist with further investigations specific to your instance.