5 Replies Latest reply on Dec 20, 2016 5:44 PM by delfin

    migrate followers from group to space

    delfin

      Hi,

       

      We have recently launched our IT help desk in Jive 6 and so far the reception has been positive. It was created in a Group as it was envisioned to be an open place where people can ask questions and any IT agents available can respond to it at anytime. As it continues to evolve, we have to set some restrictions to control which agent can respond to which questions and who can mark comments as correct answer.

       

      We are planning to then migrate this group into a space in order to set such restrictions and permissions. So my question is, is there a way in the backend to migrate the followers from a group to a space? This is an global IT help desk and it will definitely be such a hassle to ask people to follow the new space again if we go to that direction.

       

      Any help please? Thanks.

       

      Delfin