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The way that the current integration works is that you can search and discover documents from SharePoint online, only if these were created as Jive documents by the integration.
That means, it is working as you described it, and if a document was not synced to Jive from SharePoint online, it will not show up in the Jive search.
We are planning to provide a federated search experience in Jive to allow you to search over all the documents in SharePoint online, regardless of the fact if there were synced to Jive or not, but that is not yet available.
Are you looking for search results from SharePoint online in particular, or other applications within O365?
BTW, such question are better asked in the Microsoft space.
Thank you Yuval.
Our business wanted to keep all contents inside Jive but they wanted to find out whether it is possible to search O365 online contents from Jive as well as search contents created in Jive from O365.
Looks like without Jive-O365 integration is not possible.