is there any default (out of the box) policy for content retention and recovery for JIVE CLOUD? Basically if there is a need to restore a file that was deleted 20 days ago does jive have that capability? what would that be?
Reviewing through your description, this will depend on what type of content and how the content was deleted from your instance. For more information on what types of content can be restored check out - Can Places or Content Be Restored after Being Deleted?