2 Replies Latest reply on Jan 23, 2017 8:51 AM by jesse.fuller

    Registration Moderation always going to users with Full Access instead of Global Moderator

    mnevill

      Reading through Setting Up User Registration Moderation, Step 4 says this:

       

      Make sure you have designated a Global Moderator(s). The application will send new user registration moderation requests to that user(s) first. If you don't have one, the application will send the request to the Full Access user(s).

       

      A Global Moderator is defined as someone with this permission: PermissionsSystem AdministrationModerate Content

       

      We have a few users that are configured with Moderate Content and several with Full Access.  When a new user tries to register it seems to go to the list of users with Full Access instead of stopping with the Global Moderator like the documentation implies.  One site note is the Global Moderator also is configured with Full Access because that account needs to moderate and also serve as a Community admin.

       

      Does anyone know how to make this work correctly?  Basically I would like all the registration requests going through moderation to go to one account instead of anyone with Full Access.