0 Replies Latest reply on Feb 3, 2017 3:39 AM by helmahmoudi

    JiveWorks account connection frequent disconnection on Jive Outlook plugin 30.5

    helmahmoudi

      Hello

       

      Since the upgrade of the public Jivecommunity  AKA JiveWorks to Jive 8.0.3.1 i'm noticing a strange behaviour on my account connection  in jive for outlook  

       

      the connection default quickly to Not Authorized almost after few howers ( maximum one day )

       

      I didn't change my password since few months at least  

       

       

      so now i had to re authenticate on jive for office systematically every day to be able to use the jive for outlook plugin

       

       

      other internal on prem communities that i'm using don't show the problem ( jive 8 connection with jive plug 30.5.0

       

       

      My guess by check jive for outlook /office acount settings xml file is that it uses Basic authenticcation /not oatuh unlike other connections that don't show the problem

       

       

      how can i make sure to revert this to OAUTH as auth mode from my client on that particular connection

       

      i'm using office outlook 2010 on windows 7 sp2 64 bit

       

       

      cc Gil Grycman  Yuval Twig

       

       

      Thanks for your help